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frequently asked questions

Frequently Asked Questions

We want you to have all the information you need before you hire us. Please direct your attention to some of the most typical questions. If your question isn’t answered please contact us.

How do you compare to a Dumpster Bags?2023-09-22T10:47:20-04:00
How do you compare to a Dumpster Rental?2023-09-22T10:47:29-04:00
How do you recycle so much?2023-04-25T09:24:01-04:00

We take great pride in the relationships that we have formed with leaders in all areas of recycling. We have spent the time to make sure that what we collect stays out of the landfill. We sort, dismantle, store, and transport so that your junk doesn’t get tossed in a bag and then into our environment.

Can you take large bulky items?2023-03-02T22:19:06-05:00

No doubt!!! That is why we do this. We love big dunks. We frequently transport large objects. We’ll be pleased to remove it for you as long as it can be lifted and placed into the truck by two of our squad members.

What items can’t you take?2023-03-02T22:16:59-05:00

We must abide by local laws, the list of prohibited items differs between towns. Generally speaking, we are unable to accept anything harmful or dangerous. Here are some other items we do not accept:

  • Asbestos
  • Chemicals, Solvents & Oils
  • Oil & Waste Storage Tanks
  • Storage & Oil Drums
  • Paint
What items can you take?2023-03-02T22:17:04-05:00

Mattresses, couches, various pieces of furniture, and gadgets make up the bulk of the stuff we assist individuals in getting rid of. As long as it’s not toxic or dangerous, we can take just much anything that two people can lift and load. All you have to do is point, and we’ll take your goods out of your garage, backyard, attic, or wherever else they may be.

Do you offer a no contact option?2023-03-02T22:18:17-05:00

Yes! We are pleased to offer no contact junk removal to our clients. To preserve the comfort and safety of our clients and our employees, we can remove items without making physical contact as part of our no contact junk removal service.

Do I need to be home for the appointment?2023-03-07T09:09:16-05:00

Yes. If things are simple to reach and the team can accept payment in advance, and the payment is accurate for the load present when we arrive, we can complete the task even if you aren’t home. You may need to be at home to remove your goods from some areas, though. We are just a call away, give us a call to discuss.

Can we cancel?2023-03-02T22:17:54-05:00

Your appointment is always subject to modification or cancellation without penalty. You can change your appointment by calling us and we’ll be pleased to assist you.

When will you arrive?2023-03-02T22:17:49-05:00

Our courteous, uniformed truck team members will call you on the day of your appointment with us 20 to 30 minutes prior to the beginning of your one-hour promise window. They’ll introduce themselves, let you know when they expect to arrive, and, if necessary, confirm any other specifics regarding your appointment.

Can I get a firm price before you arrive?2023-03-02T22:17:31-05:00

Sorry, we are unable to provide a precise quotation over the phone. Before we can give you an accurate quote, we need to examine the items in person because we usually base our pricing on how much room your items occupy in the truck. We can provide you with an estimated pricing for some single item removals prior to the appointment, but the final fee is always provided on-site. It is recommended to schedule a free, no-obligation onsite estimate here to get a price.

What are your payment terms?2023-03-02T21:47:08-05:00

We accept credit cards and cash. The job isn’t finished till the payment is processed.

Are your quotes no obligation?2023-03-24T17:27:31-04:00

Yes they are! As we base our pricing on how much room your products occupy in the truck, we need to physically inspect your items before we can offer you a final estimate. This way, we can be confident that we are providing you with an accurate price. The polite, uniformed team will examine all the objects you like to have removed as soon as they arrive and will give you a precise quote before beginning the operation. If you decide not to proceed, just let us know and we’ll be on our way.

We only finish the job if you are satisfied with the price.

Are you fully insured?2023-03-02T21:47:55-05:00

Yeah, we have a valid license and insurance. For each and every booking, we have insurance that covers damages to both people and property.

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